Delivery Failed — What to Do
Tracking says "Delivery Attempted" or "Delivery Failed"? Here is exactly what to do next.
Why Deliveries Fail
- No one home to sign (signature required packages)
- Address partially incorrect or unit number missing
- Gate code or building access issue
- Recipient name mismatch for signature
- Package too large for mailbox or door delivery
- Business closed at time of delivery
Immediate Steps by Carrier
| Carrier | What to Do | Link |
|---|---|---|
| USPS | Schedule redelivery online (free, up to 3 times) | redelivery.usps.com |
| UPS | Reschedule or redirect to UPS Access Point | UPS My Choice |
| FedEx | Authorize release or redirect via Delivery Manager | FedEx Delivery Manager |
| DHL | Call 1-800-225-5345 to rearrange delivery | DHL.com |