Post-Purchase Email Templates

Subject: Order Confirmed! Your order #[ORDER_NUMBER] is being prepared Hi [CUSTOMER_NAME], Thanks for your order! We've received it and are getting it ready for shipment. Order Summary: - Order #: [ORDER_NUMBER] - Items: [ITEM_LIST] - Total: $[TOTAL] - Shipping: [SHIPPING_METHOD] - Estimated delivery: [EST_DATE] We'll send you a tracking number as soon as your order ships. Questions? Reply to this email or visit [YOUR_WEBSITE]. Thanks for shopping with us! [YOUR_STORE_NAME]

Subject: Your order #[ORDER_NUMBER] has shipped! Hi [CUSTOMER_NAME], Great news — your order is on its way! Tracking Details: - Carrier: [CARRIER_NAME] - Tracking #: [TRACKING_NUMBER] - Track here: [TRACKING_URL] - Estimated delivery: [EST_DATE] Shipping Address: [CUSTOMER_ADDRESS] If you have any questions about your delivery, you can track your package anytime using the link above. Thanks for your order! [YOUR_STORE_NAME]

Subject: Update on your order #[ORDER_NUMBER] Hi [CUSTOMER_NAME], We wanted to let you know that your order is experiencing a slight delay. Here's what we know: - Original estimated delivery: [ORIGINAL_DATE] - Updated estimated delivery: [NEW_DATE] - Reason: [REASON — e.g., carrier delay, weather, high volume] Your tracking number is still: [TRACKING_NUMBER] Track here: [TRACKING_URL] We apologize for the inconvenience. If your package doesn't arrive by [FINAL_DATE], please reply to this email and we'll make it right. Thank you for your patience! [YOUR_STORE_NAME]

Subject: Your order #[ORDER_NUMBER] has been delivered! Hi [CUSTOMER_NAME], Your order has been delivered! 🎉 According to [CARRIER_NAME], your package was delivered on [DELIVERY_DATE] at [DELIVERY_TIME]. Didn't receive it? Here are some things to check: - Check with neighbors or building management - Look in your mailroom, porch, or garage - Check your mailbox (small items may fit) - Wait 24 hours — sometimes tracking updates before actual delivery Still can't find it? Reply to this email and we'll help. Enjoying your purchase? We'd love a review! [REVIEW_LINK] Thanks! [YOUR_STORE_NAME]