ShipSmart — 183 Free Shipping Tools — View All →

Proof of Delivery (POD) Guide

How to get official proof of delivery from any major carrier. Direct links and exact steps.

When Do You Need Proof of Delivery?

📜
Insurance Claims

Required when filing a claim for damaged/lost packages

💵
Payment Disputes

Used as evidence in PayPal, Stripe, or credit card disputes

👥
Buyer Claims

When buyer says "never received" but tracking shows delivered

Legal/Business

Contract fulfillment verification and business records