Package in Customs Hold
Why packages get stuck in customs and exactly how to resolve it fast.
Top Reasons for Customs Hold
How Long Does Customs Take?
| Country | Normal Customs Time | Delayed |
|---|---|---|
| USA (CBP) | 1-3 days | 5-30 days (inspection) |
| UK (HMRC) | 1-5 days | Up to 30 days |
| EU (various) | 1-5 days | Up to 30 days |
| Canada (CBSA) | 1-3 days | 5-14 days |
| Australia (ABF) | 1-5 days | 5-21 days (biosecurity) |
| Brazil (Receita) | 5-15 days | 30-90 days |
| India (CBIC) | 3-7 days | 15-45 days |
Steps to Release a Customs Hold
- Contact your carrier — they often have a customs broker or can provide the reference number
- Prepare required documents: commercial invoice, proof of value, packing list, and HS code
- Pay any outstanding duties or fees (carrier will notify you by email)
- If held for inspection, wait — average inspection is 1-5 business days
- If held for prohibited items, the package may be seized or returned